With any big company, you're likely to come across some incompetence. No large company can only hire the best and brightest - there just aren't enough. That might explain some of the animosity seen, particularly from sites like
I hate Rogers, but sometimes you discover that companies REALLY are money grubbing bastards.
Reasons why I hate Rogers Wireless, today:
1.
Holidays aren't weekends. Apparently, according to the woman I spoke to on the phone, this morning, if a holiday falls on a Monday or a Friday, it's not considered to be part of the weekend. You must use Day/Night Minutes for this.
2.
Overcharging. $0.35/minute for anything outside your regular time? WTF!!!!! Long distance is cheaper, people!
3.
Weekend/Evening minutes: Starting at 10pm on weekdays. Great - I can make SO many calls past 10pm in the Pacific time zone... I could... um... call people in Japan? Fantastic!
Meh, that's all I feel like writing for now.
Rogers, You Blow Chickens!